Privé Website Privacy Policy

1) Introduction

Privé (“Privé,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this policy. This policy describes the types of information we collect from or about you when you visit privereserve.io and any related pages (the “Website”) or interact with us by email, text, or other electronic messages, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Website and through forms or checkout flows hosted by our commerce/checkout providers;
  
• In email, text, and other electronic messages between you and Privé.
  It does not apply to information collected:

• Offline or through any other websites we (or third parties) operate that link to a different privacy policy; or
  
• By any third party, including via applications or content that may link to or be accessible from the Website.
  

By accessing or using the Website, you agree to this policy. If you do not agree, please do not use the Website.

2) Children Under 18

The Website is intended exclusively for adults engaged in live selling. No one under 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you believe we have any information from a child under 18, contact us at info@privereserve.io and we will delete it.

3) Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked with you (“Personal Information”), including:

Identifiers & Contact Data – name, email, phone number, billing and shipping address.

Account & Membership Data – username, password, membership tier, eligibility/verification as a live seller, preferences, saved items, waitlists/early-access settings.

Commercial Data – orders, returns, product views, carts, subscription status and history.

Payment Data – provided to our payment processors (e.g., Shopify Payments/Stripe, PayPal, Apple Pay, Google Pay); Privé does not store full card numbers.

Device/Usage Data – IP address, device identifiers, browser type, pages viewed, links clicked, referring/exit pages, timestamps, approximate location.

User Content – messages to support, reviews, Q&A, uploaded content.

Social/Third-Party Data – if you connect or interact via social platforms (e.g., Meta/Instagram, TikTok) or analytics/advertising pixels (e.g., Google Analytics, Meta Pixel), we may receive profile or engagement data consistent with your settings on those services.

We collect Personal Information:

• Directly from you (forms, checkout, account creation, support);
  
• Automatically via cookies, pixels, and similar technologies; and
  
• From third parties, including payment processors, shipping partners, fraud-prevention and analytics vendors, and (where applicable) brand partners for fulfillment.
  

4) Cookies & Similar Technologies

We and our partners use cookies, pixels, SDKs, and similar tools to operate the Website, remember preferences, analyze usage, prevent fraud, personalize content, and (where allowed) measure and improve marketing. You can control certain cookies through your browser settings; disabling cookies may affect site functionality.

5) How We Use Information

We use Personal Information to:

• Provide, operate, and improve the Website and membership marketplace features (including gated access, early-drop windows, and seller verification);
  
• Process orders and subscriptions, authenticate users, and provide customer support;
  
• Communicate with you about your account, transactions, drops, updates, and policy changes;
  
• Personalize content, recommendations, and early-access experiences;
  
• Conduct analytics, research, and service improvement;
  
• Detect, prevent, and address security incidents and fraud;
  
• Comply with legal obligations and enforce our terms;
  
• With your consent or as otherwise disclosed at collection.
  

6) How We Share Information

We may share Personal Information with:

• Service Providers/Vendors who perform services for us (hosting, payments, subscriptions/membership management, shipping and logistics, email/SMS, analytics, fraud prevention, customer support) under contractual confidentiality and use limitations;
  
• Brand/fulfillment partners as needed to list, pick, pack, and ship products or honor warranties/returns;
  
• Professional advisors (accountants, auditors, lawyers);
  
• Successors/assignees in connection with a merger, acquisition, financing, or sale of assets;
  
• Government or law enforcement if required by law or to protect rights, safety, and security;
  
• Others with your direction or consent.
  

We may disclose aggregated or de-identified information that cannot reasonably be used to identify you.

7) “Sale”/“Sharing” and Targeted Advertising (U.S. State Privacy Laws)

Some U.S. privacy laws define “sale” or “sharing” to include the use of advertising cookies/pixels for cross-context behavioral advertising. Privé does not sell Personal Information for money, but we may use analytics/advertising tools that could be deemed “sharing.” Where required, we will honor opt-out signals and provide mechanisms to opt out of such “sale”/“sharing.”

8) Your Choices

• Account & Communications: You can update account details in your account settings. To manage marketing emails, use the unsubscribe link in any message or contact info@privereserve.io.
  
• Cookies/Tracking: Use browser settings to block/clear cookies. Some states provide additional choices; we will honor applicable opt-out rights.
  
• Access/Deletion/Correction: See “Your U.S. State Privacy Rights” below.
  

9) Data Retention

We retain Personal Information for as long as necessary to provide the Website and membership services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on data type and purpose.

10) Security

We employ administrative, technical, and physical safeguards designed to protect Personal Information. However, no method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your password and account credentials.

11) International Transfers

If you access the Website from outside the U.S., note that your information may be transferred to and processed in the United States (and other countries) where laws may differ from those where you live. We take steps consistent with applicable law to protect such transfers.

12) Your U.S. State Privacy Rights (incl. California)

Depending on your state, you may have rights to access, correct, delete, receive a portable copy, and opt out of certain processing (e.g., targeted advertising or “sale/sharing” of Personal Information). You may also have the right to appeal a decision on your request.

To exercise rights, email info@privereserve.io with the subject “Privacy Request” and include your name, the email tied to your account, your state of residence, and the request type. We will verify your identity and respond as required by law. Authorized agents may submit requests with proof of authorization and identity verification.

California residents can learn more at https://oag.ca.gov/privacy/ccpa. California “Shine the Light” requests (disclosure of certain marketing practices) can also be sent to info@privereserve.io

Nevada: We do not sell Personal Information as defined by Nevada law. Nevada residents may submit inquiries to info@privereserve.io.

13) Third-Party Links & Social Features

The Website may include links to third-party sites, apps, and social media platforms. We are not responsible for their privacy practices. Review their policies before providing information.

14) Changes to This Policy

We may update this policy from time to time. If we make material changes, we will post the updated policy on this page and adjust the “Last Updated” date. Your continued use of the Website after changes constitutes acceptance.

15) Contact Us

Questions or comments about this policy or our privacy practices?

Email: info@privereserve.io